Privacy Policy

1. Overview

Jorr LLC ("Jorr," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit eatjorr.com (the "Site"), how we use it, and your rights regarding that information.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

Name and email address (when subscribing to our email list or contacting us)
Shipping address and phone number (when placing an order)
Payment information (processed by Square — we do not store your card details)
Any messages or inquiries submitted through our contact or wholesale inquiry forms

Information collected automatically:

Browser type, device type, and operating system
Pages visited, time spent on pages, and referring URLs
IP address and general location data
Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer service communications
Send marketing emails if you have opted in (you may unsubscribe at any time)
Improve our Site and understand how visitors interact with it
Comply with legal obligations
Prevent fraud and protect the security of the Site

We do not sell your personal information to third parties.

4. How We Share Your Information

We share your information only with trusted third-party service providers necessary to operate our business:

Square — payment processing
Klaviyo — email marketing and list management
Squarespace — website hosting and e-commerce platform
Shipping carriers (UPS, USPS, FedEx, etc.) — order fulfillment and delivery

Each of these providers has their own privacy policy governing how they handle your data. We do not authorize them to use your information for any purpose beyond the services they provide to us.

We may also disclose your information if required by law, court order, or to protect the rights and safety of Jorr LLC or others.

5. Cookies

The Site uses cookies and similar technologies to improve your browsing experience and analyze Site traffic. Cookies are small text files stored on your device.

We use cookies for:

Site functionality and session management
Analytics (understanding how visitors use the Site)
Marketing and retargeting (if applicable)

You can control cookie settings through your browser. Disabling cookies may affect certain features of the Site.

6. Email Marketing

If you subscribe to our email list, we will send you marketing communications about Jorr products, launches, and updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at hello@eatjorr.com.

We use Klaviyo to manage our email list. Your email address and related data are stored on Klaviyo's platform in accordance with their privacy policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining order records, complying with legal obligations, and resolving disputes. If you would like your data deleted, please contact us at hello@eatjorr.com.

8. Your Rights

Depending on where you are located, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at hello@eatjorr.com. We will respond within a reasonable timeframe.

9. Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

11. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

13. Contact

Questions about this Privacy Policy? Reach us at:

Jorr LLC New York, New York hello@eatjorr.com eatjorr.com